{"id":1002,"date":"2018-07-09T11:19:52","date_gmt":"2018-07-09T11:19:52","guid":{"rendered":"http:\/\/shoptimizer.local\/?page_id=824"},"modified":"2026-02-12T20:12:43","modified_gmt":"2026-02-13T04:12:43","slug":"customer-help","status":"publish","type":"page","link":"https:\/\/petfine.shop\/?page_id=1002","title":{"rendered":"Customer Help"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1002\" class=\"elementor elementor-1002\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d2866bd elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d2866bd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8e1fea8\" data-id=\"8e1fea8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-655728e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"655728e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Help<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac4646 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9ac4646\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Our happiness team is always here to assist.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-3041a37 e-flex e-con-boxed e-con e-parent\" data-id=\"3041a37\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c79203 elementor-widget elementor-widget-text-editor\" data-id=\"9c79203\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"1504\" data-end=\"1527\">Shipping Information<\/h2><p data-start=\"1528\" data-end=\"1696\">We offer shipping across Australia.<br data-start=\"1563\" data-end=\"1566\" \/>Orders are typically processed within 1\u20133 business days.<br data-start=\"1622\" data-end=\"1625\" \/>Estimated delivery time: 5\u201310 business days depending on your location.<\/p><p data-start=\"1698\" data-end=\"1766\">Tracking details will be sent via email once your order has shipped.<\/p><hr data-start=\"1768\" data-end=\"1771\" \/><h2 data-start=\"1773\" data-end=\"1793\">Returns &amp; Refunds<\/h2><p data-start=\"1794\" data-end=\"1913\">If you\u2019re not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.<\/p><p data-start=\"1915\" data-end=\"2021\">To start a return, please contact us at <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1955\" data-end=\"1975\">support@petfine.shop<\/a> with your order number and reason for return.<\/p><p data-start=\"2023\" data-end=\"2091\">Refunds will be processed once the returned item has been inspected.<\/p><hr data-start=\"2093\" data-end=\"2096\" \/><h2 data-start=\"2098\" data-end=\"2130\">Order Changes &amp; Cancellations<\/h2><p data-start=\"2131\" data-end=\"2241\">Orders can only be modified or cancelled within 12 hours of purchase.<br data-start=\"2200\" data-end=\"2203\" \/>Please contact us as soon as possible.<\/p><hr data-start=\"2243\" data-end=\"2246\" \/><h2 data-start=\"2248\" data-end=\"2277\">Damaged or Incorrect Items<\/h2><p data-start=\"2278\" data-end=\"2419\">If your item arrives damaged or incorrect, please email us within 48 hours of delivery with photos attached. We\u2019ll resolve the issue quickly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Help Our happiness team is always here to assist. Shipping Information We offer shipping across Australia.Orders are typically processed within 1\u20133 business days.Estimated delivery time: 5\u201310 business days depending on your location. Tracking details will be sent via email once your order has shipped. Returns &amp; Refunds If you\u2019re not completely satisfied with your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"footnotes":""},"class_list":["post-1002","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/petfine.shop\/index.php?rest_route=\/wp\/v2\/pages\/1002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/petfine.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/petfine.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/petfine.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/petfine.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1002"}],"version-history":[{"count":3,"href":"https:\/\/petfine.shop\/index.php?rest_route=\/wp\/v2\/pages\/1002\/revisions"}],"predecessor-version":[{"id":7252,"href":"https:\/\/petfine.shop\/index.php?rest_route=\/wp\/v2\/pages\/1002\/revisions\/7252"}],"wp:attachment":[{"href":"https:\/\/petfine.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}